Remote based position - Fluency in English + Spanish and/ OR French is essential Objective : The Service Relationship Manager has a solid technical understanding of how Fortinet products and services are utilized by the customer, and uses this to effectively r…

Key Responsibilities : Investigate customer issues, including replication of problems in-house, and working with engineering teams to provide solutions. Providing direct technical support via the phone, web based systems to our customers and partners though-ou…