HOW YOU HELP DRIVE OUR STRATEGY At Convergence our success over the last 20 years, comes from solid foundations which have been built and maintained by a resilient work ethic and drive for continuous improvement. We are who we are because of our people, and we…

A DAY IN THE LIFE OF A HEAD OF SERVICE ASSURANCE Team leadership (40%) Manage and motivate your direct reports (Service Desk Manager, NOC Manager) to deliver high levels of customer service and continuous improvement - it will be your responsibility to proacti…