Service Desk Supervisor
The role : The IT Service Desk for the University of Bristol is a fast-paced and dynamic environment that supports an end-user base of over 30,000 students and staff. This takes the form of over 7000 tickets per month and this role is key to the leadership of …
Service Desk Analyst
Do you have Service Desk experience? Get in touch to discuss further! Your new company Your new public sector company based in the happiest city in the UK are looking for a Service Desk Analyst to support their team. What you'll need to succeed : Detailed know…
Service Desk Analyst
The IT Service Desk provide first level support for incident resolution and service request management. Using our ITSM tool to manage tickets, adhering to the incident management and request fulfillment processes. Creating and managing knowledge items toassist…