Bilingual Spanish Team Lead, Field Care Coordinator (Hybrid)
As part of Healthfirst's comprehensive care management approach, we have field-based staff who visit our vulnerable members to assess and address their needs. The FCC Team Lead (FCC TL) is responsible for leadership and supervision of the Field Care Coordinato…
Bilingual Entitlement Advocate
The Entitlement Advocate provides Healthfirst's Medicare Advantage Plan(MAP), Managed Long-Term Care Plan(LTC), Dual eligible Medicare Plan and Nursing Home members and prospects with obtaining and retaining of financial entitlements for which they are eligibl…
Field Service Agent - Brooklyn, NY - Bilingual English/Spanish
The Field Service Agent acts as an in-person liaison between Healthfirst and its customers. This individual receives and addresses member & provider inquiries, de-escalates and resolves complaints, educates clients, engages in member retention activities, and …
Bilingual Spanish Field Care Coordinator (Bronx)
As a valuable member of the Healthfirst Care Management team, the Field Care Coordinator (FCC) is responsible for conducting local home visits for Healthfirst members. During these care management visits, the FCC may perform a home environment assessment, admi…