This is an onsite position in Waterloo, Ontario PURPOSE: The Team Leader provides leadership, supervision, training and guidance while overseeing the day to day operations of Customer/Technical Relations Associates. As a member of a diverse team of people le…

PURPOSE:The Assistant Operations Manager provides leadership to Team Leaders who are responsible for the day-to-day performance and development of a team of Contact Center Associates. The primary objectives are site level Operational efficiency and effectivene…