Main missions - Ensure that all defined processes are implemented with the operational team on a daily basis - Assist in the setup and monitoring of the quality related KPIs Job Description - Process mapping and establishing an audit grid for each operational …

Cainiao, the logistics arm of Alibaba Group, is scaling fast to build a best-in-class network for pick-up points across France. Our goal: enable customers to collect their packages quickly, easily, and reliably – every time. As an Operations Manager – Pick…

Main mission - Ensure internal and external customer quality monitoring Main functions - Assist KA team on daily / weekly collaboration with external customer matter related to our network quality KPI - Collobarate with OPS teams on daily issues encountered an…

Mission As a Quality Agent, you will be responsible for monitoring and improving the performance of our third-party logistics (3PL) partners at the parcel level. Your mission is to ensure the highest standards of service quality, on-time delivery, and customer…