Acquisition of new customers and customer assistance - Creation of offers and correspondence processing - Group handling - Communication and marketing B2B & B2C - Creation of advertising material on print and digital advertisement - Updating of local content, …

Coordination with headquarters and other EU stations - Export AWB’s Cargo and shipping coordination - Cargo booking reservation, tracking, reporting and space control - Help to manage Ground Handling Agent performance and provide guidelines and instructions …

Coordination with headquarters - Passenger ticket/booking reservation - Entering and querying the data in the EVA Air system - Tickets issuance and re-issuance - Handling Frequent Flyer Programme - Handling customer service complaints. - Assist in training cou…