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working solutions  •  2026-10-20
  Phoenix, US

Workforce Management & Optimization Manager

Lead the forward-looking Workforce Management and Optimization function for a multi-client, multi-channel remote workforce. This role is accountable for forecasting, capacity planning, schedule design, plan-versus-actual analysis, reporting, process improvemen…

working solutions  •  2026-10-20
  Phoenix, US

Workforce Management & Optimization Manager

Lead the forward-looking Workforce Management and Optimization function for a multi-client, multi-channel remote workforce. This role is accountable for forecasting, capacity planning, schedule design, plan-versus-actual analysis, reporting, process improvemen…