Must Haves:At least 3 years of Complaint Resolution experience in Financial Services environment, will also consider Insurance industry experience (customer service).Financial services (banking, mortgage, brokerage) or insurance industry experience.Professiona…

Job Summary:We are seeking a highly skilled and customer-centric Escalations Specialist. This position is responsible for handling high-risk, escalated complaints related to banking products and services, ensuring that every customer concern is met with empath…

Job Description:Support internal and external customers with inquiries and complaints regarding financial products and services.Seek ways to determine appropriate course of action, conduct investigative steps to identify the issues, and process complex transac…