What You Will Do: * This position is responsible for resolving Tier 1 and Tier 2 customer requests via phone, email, and ticket entry. * Promote a high level of customer satisfaction through proper telephone techniques and respond with the appropriate amount o…

Citizenship Requirement: Must be a U.S. Citizen Customer: Federal Government Agency Position Overview The Onsite Maintenance Engineer is responsible for the day-to-day operation, maintenance, and support of AV/UC systems within fully integrated conference room…