A leading Managed Service Provider in Australia is seeking a Client Engagement Manager to enhance client interactions and product adoption. This role focuses on developing strategies for engagement and driving behavior change through data-led models. Ideal can…

This is not your average “order the milk and book a meeting room” role. This is the kind of role where you’re the glue, the organiser, the fixer, the person who somehow knows where everything is and who to talk to when things get weird (which, in IT, hap…

Let's start with the obvious. Plenty of companies say they \"engage\" their clients. What they usually mean is they send emails and hope for the best. That's not this role. At First Focus, we're looking for a Client Engagement Manager who can turn communicatio…

A leading Managed Services Provider in Australia seeks a skilled Service Desk Manager to lead a team of up to 15 support professionals. The ideal candidate will focus on building strong teams, understanding customer needs, and ensuring excellent support delive…

Let's be honest. Running a Service Desk can sometimes feel like air traffic control, except the planes are tickets, the runway is a queue, and someone's printer is always on fire. That is exactly why we are looking for another Service Desk Manager who thrives …