People-First Technical Delivery Lead (AI & SharePoint)
Let's be honest for a second...You've probably seen a few \"Delivery Manager\" roles that quietly expect you to still be the smartest technical person in the room.Let's be honest for a second...You've probably seen a few \"Delivery Manager\" roles that quietly…
Field services manager national
We want someone who combines great people management skills with a solid grip on the dynamics of field service engagements to deliver incredibly good service to…
Technical account manager
Tams at first focus combine their deep technical skills and experience in systems administration with a desire to provide genuine customer service and deliver…
Senior support technician
Providing remote service desk support to a variety of environments from 10 500 users as a point of escalation and sme…
Service Delivery Lead
So, you're the kind of Service Delivery leader who actually delivers? You know the type. Calm during escalations. Commercial without being cold. Operational without being robotic. You can speak to a CIO and a Level 1 tech in the same hour, and both walk away f…
Client Engagement Manager (IT)
Let's start with the obvious. Plenty of companies say they \"engage\" their clients. What they usually mean is they send emails and hope for the best. That's not this role. At First Focus, we're looking for a Client Engagement Manager who can turn communicatio…
Service Desk Manager
Overview First Focus is Australia's best mid‑market Managed Service Provider. Voted #1 MSP in Australia for nine years running on CloudTango, we support mid‑size organisations with enterprise‑level capability while avoiding excess bureaucracy, politics, …
Global Service Delivery Lead — AI‑Driven Ops for Offshore Teams
A leading Managed Service Provider in Australia seeks a Service Delivery leader to guide a team of support professionals. The role involves overseeing performance, ensuring client satisfaction, and driving operational excellence through AI and automation. Cand…
Security Consultant
You've spent years in the trenches, designing secure environments, guiding clients through risk, and implementing solutions that actually work. You know your frameworks, you speak fluent NIST and ISO, and you're just as comfortable in a boardroom as you are in…
Service Delivery Lead
So, you’re the kind of Service Delivery leader who actually delivers? You know the type. Calm during escalations. Commercial without being cold. Operational without being robotic. You can speak to a CIO and a Level 1 tech in the same hour, and both walk away…