Head of Member Experience
OverviewHead of Member Experience – Contact Centre at BankVic. BankVic is the member-owned bank for those who serve our communities — police, emergency, and health workers. We exist to help our members and communities go further in life, by living our valu…
Member Experience Leader – Contact Centre
A member-owned bank in Melbourne seeks a Head of Member Experience for their Contact Centre. This leadership role focuses on overseeing operations, managing member onboarding, and enhancing sales performance. Applicants should have at least 5 years in senior l…
Senior Business Analyst
The opportunity:As a Senior Business Analyst, you'll play a pivotal role in delivering strategic business and technology initiatives that support our growth and enhance the experience of our members and employees. Working closely with stakeholders across the o…
Senior Business Analyst: Strategy & Stakeholder Leadership
BankVic, a member-owned bank serving police, emergency, and health workers, seeks a Senior Business Analyst to drive strategic business and technology initiatives. You will lead discovery, map processes, define requirements, and collaborate across stakeholders…