Concentrix Catalyst Pty Ltd. in Brisbane is seeking a DevOps & Platform Support Engineer for a 24x7 on‐call rotation, combining hands‐on cloud engineering, automation and production support to own critical platforms.You will design and build AWS/Azure envi…

Job Title: DevOps & Platform Support Engineer - 24x7 on-call rotationJob Description Build cloud solutions. Own critical platforms. Solve complex technical challenges.Concentrix TPS is the technology and service design practice of Concentrix, delivering cloud …

Job Title: CCaaS Support Engineer - Genesys Cloud, Amazon Connect Job DescriptionJob Summary: We are seeking a skilled CCaaS Support Engineer with experience in Genesys Cloud, Amazon Connect, and/or any other Contact Center as a Service (CCaaS) platforms. The …

Concentrix Catalyst Pty Ltd. is seeking a skilled CCaaS Support Engineer with hands-on experience in Genesys Cloud and Amazon Connect.You will deliver Level 1–2 support, manage IVR configurations, call routing, and incident handling to ensure high availabili…

Concentrix Catalyst in Sydney is seeking a strategic Head of CCaaS Customer Success to own the full customer value journey from initial engagement through retention and expansion. This senior role blends technology, customer experience and commercial growth, r…

Job Title: Head of CCaaS Customer SuccessJob DescriptionAt Concentrix Catalyst, we're looking for a strategic, commercially minded Head of CCaaS Customer Success to own the full customer value journey for our Contact Centre as a Service (CCaaS) platform, from …