A leading Managed Service Provider in Australia is seeking a Service Desk Manager to lead a team of support professionals. The ideal candidate will have experience in customer-facing IT support and a strong instinct for understanding client needs. This role em…

Own the relationship. Shape the strategy. Make IT matter.First Focus is Australia's best mid-market Managed Service Provider. We say it confidently and Cloudtango agrees. Eight years running as the #1 MSP in Australia, which in tech years is basically a l…

Here at First Focus, we say we are Australia's best mid-market Managed Service Provider—and Cloudtango agrees. We've been ranked #1 MSP in Australia for eight years running, which is longer than a Barossa shiraz takes to age, except we're just…

Own the relationship. Shape the strategy. Make IT matter.First Focus is Australia's best mid-market Managed Service Provider. We say it confidently and Cloudtango agrees. Eight years running as the #1 MSP in Australia, which in tech years is basically a l…

Design, Build, Defend, AdviseYou've spent years in the trenches, designing secure environments, guiding clients through risk, and implementing solutions that actually work. You know your frameworks, you speak fluent NIST and ISO, and you're just as c…

First Focus IT is seeking an Office Manager in Melbourne, tasked with enhancing workplace culture, managing facilities, and supporting HR initiatives. This role is key in driving engagement through meaningful onboarding experiences and effective management of …

This is not your average “order the milk and book a meeting room” role. This is the kind of role where you’re the glue, the organiser, the fixer, the person who somehow knows where everything is and who to talk to when things get weird (which, in IT, hap…

So, you’re the kind of Service Delivery leader who actually delivers? You know the type. Calm during escalations. Commercial without being cold. Operational without being robotic. You can speak to a CIO and a Level 1 tech in the same hour, and both walk away…

Let’s talk about Canberra for a second Canberra is a unique place. Half the people you meet have a security clearance. The other half will casually mention they \"work in policy\" and assume technology is someone else’s problem, ideally yours. And then the…

A leading IT services provider in New South Wales seeks a Service Delivery Lead to manage a cross-border team of support professionals. The role includes managing SLAs, ensuring client satisfaction, and driving continuous improvement through AI and automation …