Service Desk Manager: Lead Customer-Focused Teams
A leading Managed Service Provider in Australia is seeking a Service Desk Manager to lead a team of support professionals. The ideal candidate will have experience in customer-facing IT support and a strong instinct for understanding client needs. This role em…
People-First Technical Delivery Lead (AI & SharePoint)
Let's be honest for a second...You've probably seen a few \"Delivery Manager\" roles that quietly expect you to still be the smartest technical person in the room.Let's be honest for a second...You've probably seen a few \"Delivery Manager\" roles that quietly…
Technical Account Manager
Own the relationship. Shape the strategy. Make IT matter.First Focus is Australia's best mid-market Managed Service Provider. We say it confidently and Cloudtango agrees. Eight years running as the #1 MSP in Australia, which in tech years is basically a l…
Technical Account Manager
Own the relationship. Shape the strategy. Make IT matter.First Focus is Australia's best mid-market Managed Service Provider. We say it confidently and Cloudtango agrees. Eight years running as the #1 MSP in Australia, which in tech years is basically a lifeti…
Senior Technical Account Manager
Here at First Focus, we say we are Australia's best mid-market Managed Service Provider, and Cloudtango agrees. We've been ranked #1 MSP in Australia for eight years running, which is longer than a Barossa shiraz takes to age, except we're just getting started…
Onsite Support Technician
HybridOperationsFull time Newcastle, New South Wales, Australia Description It's early 2026. New year, new resolutions, and a decent chance this should be one of them if you're tired of being just another name in the queue. You've done remote su…
Support Technician
HybridOperationsFull time Melbourne, Victoria, Australia Description It's early 2026. New year, new resolutions, and there's a decent chance that this should be one of them if you're still grinding the same tickets. You've been grinding remote t…
Security Consultant
You've spent years in the trenches, designing secure environments, guiding clients through risk, and implementing solutions that actually work. You know your frameworks, you speak fluent NIST and ISO, and you're just as comfortable in a boardroom as you are in…
Senior Support Technician
Senior Support Technician: Trusted Tech, Client HeroYou've spent years mastering the craft - solving complex problems, mentoring juniors, and keeping environments humming.You know your way around infrastructure, but you also know how to talk to people.You're t…
Technical Account Manager
Own the relationship. Shape the strategy. Make IT matter.First Focus is Australia's best mid-market Managed Service Provider. We say it confidently and Cloudtango agrees. Eight years running as the #1 MSP in Australia, which in tech years is basically a l…