Early Intervention Specialist
About the Role As an Early Intervention Specialist (EIS) you will focus on the Return To Work (RTW) aspect of high-risk workers compensation claims which are pending approval and acceptance. The EIS will provide guidance and assistance to employers with the ai…
Technical Training Specialist
Your Role As a Technical Training Specialist, you will support staff to transition into their operational claims roles, including training in systems, platforms and process in an operational environment. The role will partner with the local business operation …
Customer Feedback Officer
The Role The Customer Feedback Officer is responsible for ensuring high quality customer service through the management of media threats, critical incidents and managing the resolution of customer complaints, within given timescales. You will deliver a high st…
Team Managers
The Role The GB team is growing once again! Take on your next leadership opportunity and lead our newly created teams, which will focus on Administration and Compensation claims functions. As a Team Manager, you will supervise the daily operations of your team…
Mental Injury Return to Work Specialist
Your Role As a Mental Injury Return to Work Specialist you will provide specialist return to work expertise to a small portfolio of complex Mental Injury Worker’s Compensation claims, as well as working closely alongside GB’s claims managers to provide coa…
Entry Level Case Manager
Why become a Case Manager with GB? : Our team is growing and we have some exciting opportunities in Case Management and Claims Administration on offer to join our Workers Compensation team. This role may interest you if you are studying and/or qualified in Ins…
Customer Experience Specialist
The Role As a Customer Feedback Officer at GB, your primary focus is to undertake service recoveries, privacy and complaint resolution for our business. You will also gain experience and exposure to business reporting and identifying and embedding service init…
Compliance Officer
About us : Gallagher Bassett is Australia’s largest Third-Party Administrator (TPA). Our focus is refreshingly simple: we manage insurance claims on behalf of insurers, brokers, government bodies and self-insured corporations. GB is a wholly owned subsidiary…
Customer Feedback Officer
The Role The Customer Feedback Officer is responsible for ensuring high quality customer service through the management of media threats, critical incidents and managing the resolution of customer complaints, within given timescales. You will deliver a high st…
Technical business analyst digital services
Youll be responsible for collecting and analysing business requirements to identify trends and insights to inform decision making and will assist in the…