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Australian Financial Complaints Authority  •  2026-09-20
  Sydney, New South Wales, AU

Senior Ombudsman, Scams — Lead Fair Dispute Resolution

Australian Financial Complaints Authority (AFCA) in Sydney seeks a Senior Ombudsman, Scams to lead, inspire and develop a team of dispute resolution specialists. You will provide technical leadership, coach adjudicators and case workers, and engage with indust…

Australian Financial Complaints Authority  •  2026-09-22
  Sydney, New South Wales, AU

Ombudsman, Banking and Finance (Small Business & Transactions)

Fairness feels goodMake a real impact at AFCA. Where fairness drives every decision. Help us deliver world‐class, independent complaints resolution for Australians. As a not‐for‐profit and progressive financial ombudsman, we're championing positive chang…

Australian Financial Complaints Authority  •  2026-09-23
  Sydney, New South Wales, AU

Ombudsman, Banking & Finance

Australian Financial Complaints Authority – Sydney CBD NSWMake a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not‐for‐profit and progressive financial ombu…

Australian Financial Complaints Authority Limited  •  2026-10-13
  Sydney, New South Wales, AU

Senior Dispute Resolution Specialist - Banking and Finance

Senior Dispute Resolution Specialist - Banking and FinanceAustralian Financial Complaints Authority – Sydney NSW6d ago , from Australian Financial Complaints Authority AFCAMake a real impact at AFCA. Where fairness drives every decision. Help us deliver worl…

Australian Financial Complaints Authority  •  2026-09-24
  Sydney, New South Wales, AU

Change Manager, Digital Experience Program

Change Manager, Digital Experience ProgramAustralian Financial Complaints Authority – Sydney CBD NSWMake a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for…

Australian Financial Complaints Authority  •  2026-09-24
  Sydney, New South Wales, AU

Sessional Ombudsman, Banking and Finance

Sessional Ombudsman, Banking and FinanceAustralian Financial Complaints Authority - Sydney NSW5d ago , from Australian Financial Complaints Authority AFCAMake a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent…

Australian Financial Complaints Authority  •  2026-09-24
  Sydney, New South Wales, AU

Digital Experience Change Manager – Hybrid Work

Australian Financial Complaints Authority (AFCA) is leading a major Digital Experience Program to transform how Australians interact with our services. The Change Manager will drive adoption across customers, members and employees, coordinating migration, lear…

Australian Financial Complaints Authority  •  2026-09-24
  Sydney, New South Wales, AU

Ombudsman, Banking & Finance – Hybrid & Impactful

Australian Financial Complaints Authority (AFCA) seeks an Ombudsman within the Banking & Finance team to resolve standard and complex disputes, including small business and transactions issues, and to provide professional leadership across AFCA.The role report…

Australian Financial Complaints Authority  •  2026-10-13
  Sydney, New South Wales, AU

Senior Banking Dispute Resolution Strategist

AFCA in Sydney is seeking a Senior Dispute Resolution Specialist in Banking and Finance. You will play a central role in reviewing complex complaints, applying AFCA's fairness standards, and negotiating outcomes with financial firms.The role emphasizes mentori…

Australian Financial Complaints Authority  •  2026-09-24
  Sydney, New South Wales, AU

Banking & Finance Ombudsman (Sessional) – Flexible Impact

Australian Financial Complaints Authority (AFCA) invites experienced senior lawyers to join its decision-making team in a per-engagement capacity. You will work alongside Ombudsmen, lawyers and industry experts to resolve complex banking and finance disputes w…