Senior Ombudsman, Scams — Lead Fair Dispute Resolution
Australian Financial Complaints Authority (AFCA) in Sydney seeks a Senior Ombudsman, Scams to lead, inspire and develop a team of dispute resolution specialists. You will provide technical leadership, coach adjudicators and case workers, and engage with indust…
Ombudsman, Banking and Finance (Small Business & Transactions)
Fairness feels goodMake a real impact at AFCA. Where fairness drives every decision. Help us deliver world‐class, independent complaints resolution for Australians. As a not‐for‐profit and progressive financial ombudsman, we're championing positive chang…
Ombudsman, Banking & Finance
Australian Financial Complaints Authority – Sydney CBD NSWMake a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not‐for‐profit and progressive financial ombu…
Senior Dispute Resolution Specialist - Banking and Finance
Senior Dispute Resolution Specialist - Banking and FinanceAustralian Financial Complaints Authority – Sydney NSW6d ago , from Australian Financial Complaints Authority AFCAMake a real impact at AFCA. Where fairness drives every decision. Help us deliver worl…
Change Manager, Digital Experience Program
Change Manager, Digital Experience ProgramAustralian Financial Complaints Authority – Sydney CBD NSWMake a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for…
Sessional Ombudsman, Banking and Finance
Sessional Ombudsman, Banking and FinanceAustralian Financial Complaints Authority - Sydney NSW5d ago , from Australian Financial Complaints Authority AFCAMake a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent…
Digital Experience Change Manager – Hybrid Work
Australian Financial Complaints Authority (AFCA) is leading a major Digital Experience Program to transform how Australians interact with our services. The Change Manager will drive adoption across customers, members and employees, coordinating migration, lear…
Ombudsman, Banking & Finance – Hybrid & Impactful
Australian Financial Complaints Authority (AFCA) seeks an Ombudsman within the Banking & Finance team to resolve standard and complex disputes, including small business and transactions issues, and to provide professional leadership across AFCA.The role report…
Senior Banking Dispute Resolution Strategist
AFCA in Sydney is seeking a Senior Dispute Resolution Specialist in Banking and Finance. You will play a central role in reviewing complex complaints, applying AFCA's fairness standards, and negotiating outcomes with financial firms.The role emphasizes mentori…
Banking & Finance Ombudsman (Sessional) – Flexible Impact
Australian Financial Complaints Authority (AFCA) invites experienced senior lawyers to join its decision-making team in a per-engagement capacity. You will work alongside Ombudsmen, lawyers and industry experts to resolve complex banking and finance disputes w…