A leading MSP in Australia is seeking an L1 Analyst due to growth. Responsibilities include resolving Level 1 support tickets, updating the knowledge base, and following best practices. Candidates should have 1-2 years of experience in a service desk within an…

NT Partners are currently working an MSP who are looking to a L1 analyst to their team due to growth! What you will be doing: Resolving Level 1 support tickets Update and maintain knowledge base Apply best practices Escalate tickets when required What you ne…