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Tenacity CX  •  2026-10-12
  Sydney, New South Wales, AU

Manager, Retention

Want to see retention strategy turn into real results on the front line? This leading not-for-profit health fund has a clear 2030 Retention Strategy and needs a Manager, Retention to bring it to life.About the roleReporting to the Head of Retention Strategy, y…

Tenacity CX  •  2026-10-12
  Sydney, New South Wales, AU

Retention Lead: Drive Frontline Impact & Member Engagement — Hybrid

Tenacity CX is seeking a Manager, Retention to lead the operational delivery of retention initiatives within a leading not-for-profit health fund. You will collaborate with Contact Centre, Marketing, Digital, Member Experience and Data Science to turn insights…