Junior / Trainee Help Desk First Line Technical Support Analyst / Service Desk Engineer The following information aims to provide potential candidates with a better understanding of the requirements for this role. IS THIS YOU? • Do you have great customer…

As a member of the LMUK Service Desk team you will work to resolve support calls at the first point of contact. You will utilise a wealth of Knowledge Base articles and work closely with your team to resolve support tickets you would otherwise escalate.This ap…