About the job : To provide day to day delivery of the service, having direct contact with customers, with a focus on modernisation and automation to ensure a high standard of customer service and excellent outcomes for customers. About the role : To carry out …

The brief About the role To assist and contribute to ongoing reviews to ensure accurate, up-to-date policies and procedures are in place and to support the efficient delivery of the Right to Buy process. This includes reviewing and proposing improvements/amend…