The Head of CRM will evolve CTI’s customer relationship management platform to provide excellent customer experience, world class customer service and capture client behavior across all key touch-points. The Head of CRM role is key in supporting CTI's custom…

Where you’ll fit in & what our team goals are Support the programme mgr with the Client Experience programme to help monitor project performance against agreed targets (plan, financial performance, governance and change controls, risk and issue mgmt.) In add…